terms_and_conditions

Delivery

UK shipping

FREE! via Royal Mail Signed For service and within 5 working days.

Please ensure there is someone available to sign for your delivery. STUDIO_805 holds no responsibility for Royal Mail being unable to deliver. If there is no one at the address Royal Mail will leave a note to instruct you where your delivery will be held.

Worldwide shipping

FREE! for any order over £200, otherwise:

£15 via Royal Mail International Tracked service and within 7-10 working days.

Please note any duty and tax charges applied by customs will be payable by the receiver and are not the responsibility of STUDIO_805.

Delivery times are estimates and start from the date of dispatch. Please note that in some areas worldwide there is a limited range of delivery services that may delay your order. STUDIO_805 will endeavour to send your order out as quickly as possible but cannot be held responsible for delays however caused, for example as a result of remote delivery locations, adverse weather conditions, natural disasters, civil unrest, strike action etc.

When your order has been shipped, STUDIO_805 will send you confirmation via email.

If you have any questions or queries regarding shipping, please contact sales@studio805.co.uk.

Made to Order items

These are produced in-house at the studio so please allow up to 28 days for any Made to Order items.

You will receive regular updates on your order and when your item/s will be ready for despatch.

This does not affect your statutory rights, which commence from when you have received your order as stated below.

Returns

You are able to return any item within 14 days of receiving them.

Please email sales@studio805.co.uk if you wish to return an item, and send your item/s back to the following address:

Studio 805 Limited, 19 Buttermere Crescent, Doncaster DN4 5QF, U.K.

Please note items are returned at the customer's own expense.

Returned items must be unworn and unwashed, in their original condition, and be accompanied by a copy of your original invoice.

Refunds back to the original payment method will be made within 14 days of receiving the goods back.

Exchanges

Exchanged goods must be returned within 14 days of receiving an order.

If you would like to make an exchange please contact sales@studio805.co.uk and send your item/s back to the following address:

Studio 805 Limited, 19 Buttermere Crescent, Doncaster DN4 5QF, U.K.

Please note items are returned at the customer's own expense.

Faulty items

Items are faulty if they are received damaged.

Items that are damaged as a result of normal wear and tear are not considered to be faulty.

Where possible, STUDIO_805 will offer to repair or exchange faulty items. When items deemed faulty cannot be repaired or the same item is not available, a full refund will be offered.